Frequently Asked Questions

Product & Design Support

Questions related to product specification, design choices, materials, and custom options.

Applying a COM fabric in CET

Adding an integrated sink in Forge

Finding a BeSPACE credenza

Reporting a price discrepancy

JSI extension installed, but products aren't in navigation

Questions related to product specification, design choices, materials, and custom options.

Applying a COM fabric in CET

Adding an integrated sink in Forge

Finding a BeSPACE credenza

Reporting a price discrepancy

JSI extension installed, but products aren't in navigation

Questions about placing, tracking, or expediting orders, and associated timelines

How do I check my order status?

What are current lead times?

When will my order ship?

Where do I send COM?

Questions about placing, tracking, or expediting orders, and associated timelines

How do I check my order status?

What are current lead times?

When will my order ship?

Where do I send COM?

Topics related to contracts and sales support.

Where can I find past price lists?

Where can I find Co-ops & GPOs?

Where can I find State contracts?

Where can I find Sustainability info?

Does JSI have a healthcare GPO?

Are JSI products BIFMA certified?

Are delivery & installation included?

Where can I find terms & conditions?

Does JSI participate in co-op contracts?